testimonials

Reviews from our clients

“Excellent service from first contact, would never use anyone else for my cctv and security system.nothing to much trouble for the teams we have had on our site. pleased to be associated with active cctv”

Lee, Empat Removals

“The engineers are prompt to arrive on request and are professional and efficient. Always giving feedback during their period on site and making suggestions of necessary improvements required to better the Warrens system”

Robin Glenn, Warrens warehousing

“Always First Class service from Active – We have worked with them on several sites over the years and never disappointed”

Harry Delves, Tuffins Supermarket

“I cannot recommend this company enough for their honesty in what you need and how they can help. I always get a fast response to any issues and problems a fixed with speed”

The Bank Conwy

“Adrian and Matt were brilliant. Couldn’t fault there service and efficiency. Arrived early and stayed late to make sure my security system was up and running the same day. Even set my WiFi up and connected cameras to my phone which they didn’t have to do. Highly recommend. Thanks again

Jack, Trust Pilot Review

“Good service and friendly staff. Definitely recommended. They will make sure everything is done to a high standard and will ensure you are trained if you need to be. Technical support are always helpful”

John F, Trust Pilot Review

Our google reviews

M S Bate
M S Bate
09:21 08 Jun 24
We are a caravan park where security and piece of mind for our customers is important to us, the CCTV and ANPR cameras also reduce the insurance premiums for ourselves and our customers. Active CCTV were very professional, arrived when they said they would, were clean workers and their price was very competitive. I am having them back to fit more cameras and fix other old cameras and feel confident they will do a good job.
Jon Pace
Jon Pace
11:15 05 Apr 24
These guys were a pleasure to work with. They turned up and got on with it straight away. After two days the whole site was up and running. Highly recommended!
R T
R T
11:16 05 Mar 24
A breath of fresh air!, helpful, knowledgeable and easy to deal with. The quality of work was really good and the lads on site friendly and with a real positive 'can do' attitude. Wouldn't hesitate to recommend.
Dominic Coy
Dominic Coy
18:32 09 Feb 24
Fantastic service from start to finish.A genuine, down to earth, family run company who offer top quality CCTV equipment at a very competitive price. From initial quote to installation, Adrian and his guys have been an absolute pleasure to work with. True professionals and extremely knowledgeable regarding self storage surveillance and site protection. They work closely with security monitoring companies such as DSOC to help ensure your site is properly monitored and secured at all times. Will be sure to recommend this fantastic company to other operators and customers within the shipping container and self storage industry.Thanks again Active CCTV.Regards,Dominic CoyDirector of Operations - Boxtor Ltd (shipping container supplier)Director - Alert Self Storage Northampton (self storage facility)
Sheldons Cafe Bar
Sheldons Cafe Bar
13:55 26 Jan 24
Absolutely flawless service.From initial contact, to site visit, quote, follow up and then installation Adrian and the team have been fantastic.The quality of the equipment and the picture on the footage captured is exceptional and the app for monitoring the system is incredibly simple. I would not hesitate to recommend Active CCTV to anyone looking for a reliable surveillanve system.
DSOC Monitoring
DSOC Monitoring
18:26 24 Jan 24
Active CCTV are a highly valued partner installer of DSOC. We refer and recommend Adrian, Matt and the team to many Self Storage businesses. They've never let us or our mutual customers down. Top class family run business 🙌
Shauna
Shauna
12:37 04 Jan 24
I would 100% recommend Adrian and the team. They are so friendly and professional, they go above and beyond to help and offer advice.
Henry Hastings
Henry Hastings
19:42 12 Dec 23
Adrian at Active CCTV provided a fantastic service from start to finish. From initial survey to establish what was required through to installation. Impeccable service, everything was installed efficiently and on time. I would recommend to anyone!
Katie Garfoot
Katie Garfoot
15:15 17 Nov 23
Active CCTV installed the security cameras at my work. I can't recommend the team and Adrian enough! Friendly, smart, punctual and most of all an excellent service - the cameras are top quality and can be viewed remotely from all staff member's phones. I would recommend Adrian and Active CCTV to anyone looking for security cameras either personally or for their business.Genuinely a nice bunch of people who are great at what they do.I'd give more than 5 stars if I could!
Katie Jones
Katie Jones
12:45 06 Nov 23
Extremely friendly service, fast and efficient. Pricing very reasonable and follow up care fantastic. Would definitely recommend.
Michael Richardson
Michael Richardson
15:47 20 Oct 23
From the first meeting with Adrian to the installation everything was first class! We would like to thank Adrian and all at Active CCTV. They are very friendly, helpful, professional and nothing was to much trouble. The price was fair and work was completed to a high standard.
Michael West
Michael West
14:09 27 Sep 23
We want to say a HUGE thank you to Adrian, Matt and the rest of the team for installing 26 cameras on our unit. There was no hard sell, a very friendly and professional company that knows their stuff. We won't hesitate using Active CCTV for any future cameras we need in our premises, or recommending them. Thanks again.
Emma Banks
Emma Banks
09:53 20 Sep 23
Couldn't recommend this company enough. Adrian and the team have been superb and nothing has been too much trouble. CCTV is a big part of keeping our sites safe and having these guys do this has increased our site safety.We have recommended them to other Self Storage Companies in the industry and they work very well with our monitoring providers DSOC.Thanks again Adrian and the team.Emma BanksSquab Group LTD.
Sally King
Sally King
18:32 12 Sep 23
We had a fantastic experience with Active CCTV at our Norbreck Self Storage site. Adrian was professional, efficient, and knowledgeable. The installation of the CCTV system was seamless, and Adrian took the time to explain how everything worked. The onboard system and capabilities of the cameras are excellent, and we would highly recommend using Active CCTV to anyone who is looking for a CCTV solution. We look forward to using Active CCTV on our ongoing development.
Andrew Smith
Andrew Smith
15:15 25 Aug 23
We met up with Adrian and Matt from Active CCTV at 2023 Self Storage Association conference and was immediately impressed with the way they walked us through their CCTV equipment and install operations. The project was first class from quote to completion and post install support. Cannot recommend this company highly enough
Mark Simpson
Mark Simpson
17:09 02 Aug 23
Active CCTV have done a first class job on a complete upgrade of the CCTV system at one of our self storage sites.The company’s knowledge and understanding of the industry helped immensely to put together a robust, up to date new system for monitoring cameras locally and remotely.Their technical knowledge is excellent. They overcame any problems that arose innovatively, quickly and without fuss. Communication throughout was brilliant. Their workmanship, attention to detail and tidiness is exceptional.Active are a joy to work with and I could not recommend them highly enough, particularly to those in the self storage industry.- Mark @ Extra Room Self Storage
Debra Thomas
Debra Thomas
08:10 10 May 23
Great JobGreat LadsAll clean and tidy workmanship
Colin Stevens
Colin Stevens
13:52 26 Apr 23
A slick and quick install by the team over in ActiveCCTV.The team was friendly and prompt in answering all our queries. They took the time to understand our specific security requirements and offered a tailored solution to meet our needs.I highly recommend them to anyone looking for reliable and efficient CCTV solutions.They have excellent customer service and a professional installation team which was cost effective to our requirements.
Leon Darbey
Leon Darbey
09:36 21 Apr 23
From the initial scoping meeting to installation, the guys at ActiveCCTV were great to work with. They knew exactly what we needed and the price was fair. The camera hardware is top and the software behind it impressive. The work was expected to take two days but it was completed in one as Adrian came and added an extra pair of hands.A special thanks to Adrian and his team.- Leon @ Hood Seating Ltd
Susan Dick
Susan Dick
07:43 04 Apr 23
Adrian and Tom fitted CCTV at our school in Denbighshire. They were polite, pleasant and helpful throughout the day and very considerate of the staff and children in the school. They left everything tidy and as they found it and explained how to use the system. I know that if I need any further help I can contact the company for this. An excellent service!
David Threadgold
David Threadgold
12:56 15 Mar 23
Adrian and the team did a great job from start to finish. Installed cameras for us at Conwy Valley Windows show site. Very neat job completed within timescales discussed. Great to see another local company taking pride in what they do. Would highly recommend to any business or homeowner in the local area.
Adrian and his team were fantastic from start to finish! Adrian came to the premises the day after the initial contact, The day Adrian came to quote us he was very thorough and listened to everything we wanted, quote was very well detailed and included everything we needed to know! Once we agreed for the job to go ahead Adrian managed to get us fitted in for the install within a couple of weeks, it was a big job with 16 new cameras to be installed and new wiring to replace our current system. The day of the install the team were very efficient, left no mess, they did not stop to get the job done! Would recommended for anyone looking to have new system fitted or upgrading there current! Thank you Adrian, Matt, Simon & Tom 🙂
ifan davies
ifan davies
18:02 06 Jan 23
Active CCTV were fantastic to work with from start to finish, giving good advise, quick turnaround, and a good installation team. I would recommend them to anyone looking to install CCTV.
Louisa Godfrey
Louisa Godfrey
13:08 26 Oct 22
I am the Headteacher of a Primary School and we used this company to install CCTV at the school. A excellent service from start to finish. I would highly recommend this company.
Chris Wedge
Chris Wedge
13:14 04 Oct 22
Can't fault Active CCTV at all, from first contact made to discuss potential of installing camera's, through to installation and beyond.Friendly, professional, efficient, I realise at some point I'm in danger of coming across as marketing copy, however I can only go from my own honest experience and say that Adrian and Matt were a pleasure to deal with.
Amy Brooke
Amy Brooke
12:48 04 Oct 22
Adrian has been extremely helpful in setting up the best solution for CCTV at our construction site. The installation team was very professional, quick and informative too. Would definitely recommend.
Tim Redgrave
Tim Redgrave
15:12 20 Sep 22
From start to finish I can not fault Active CCTV and Surveillance Systems Ltd. Adrian knows his stuff and created a system that was well within our budget and he talked me through the specification.The installation was smooth and has worked flawlessly since. Highly recommended.
Waqar Abbas
Waqar Abbas
14:30 02 Sep 22
Called Adrian a Couple of weeks back and he told me that he could send someone out Beginning of September but as he was so nice and polite on the phone, even giving me some quick advice that might work for my cameras. This I found to be a great level of customer service and support and so I decided to wait and sure enough on the 1st September Adrian text me to confirm the appointment.Matt and his colleague (sorry didn’t get a name) came out this morning and they sorted everything out properly. I showed Matt the cables which were all tangled behind the unit, to which he did say this is a challenge but he wanted to crack on with it and he surely did! He said he had to do it properly. This was great to see as nowadays not many companies have such great level of customer care and concern. Thank You both Adrian and Matt and the other lad who came out. You done a great job and look forward to some business with yourselves in the future! Keep up the Good Work! ThankYou so so Much!
andy humpherys
andy humpherys
13:22 30 Aug 22
First of all I'd like to thank Adrian for all his help and advice regarding our CCTV system. The engineers that completed the job were very courteous and professional and I'd happily recommend Active CCTV & Surveillance to anyone looking to either repair or replace their CCTV system. Andy Humpherys (owner) Kendrick Hotel.
The Narrowboat Vlog
The Narrowboat Vlog
10:18 19 Jul 22
AMAZING company to deal with, fantastic people and products. Wish all companies did business this way.Gareth LyonKirkby Steel tubes
Pritchard Leisure
Pritchard Leisure
12:50 12 Jul 22
Professional & efficient, these chaps know what they are doing and provided us with a five star service from start to finish. Helping us to upgrade and expand our CCTV security system, Active CCTV were the perfect partner for the job and we would definitely use their services again. Highly recommended!
Vicki Roskams
Vicki Roskams
19:02 04 Jul 22
Adrian and his team were courteous, efficient and very professional and sympathetic with the installation of our new camera system to protect this Iconic piece of Heritage in Deeside. We highly recommend them to any other organisation out there, the wires were installed so efficiently and sympathetically with the fabric of the building it is hard to see it sometimes.
Daniel Mccabe
Daniel Mccabe
07:44 08 Apr 22
Highly professional company who go above and beyond. We had 5 sites kitted out with Hik-vision CCTV systems at a competitive rate.Not 24hrs after the system was installed our largest site was broken into. The new system alerted me to the fact there was someone present on site and automatically sent me a screen shot.After reviewing the footage we was able to get a clear still image of the suspect to pass onto the police.Big thank you to Adrian and the TeamHighly recommended!
Mathew Shufflebotham
Mathew Shufflebotham
14:43 05 Apr 22
We are really pleased with the service we've received from Active CCTV. Adrian and the team were professional and helpful from start to finish. Our installation was carried out promptly and we were up and running with our new system the very same day. We cannot fault the service we have had and we would not hesitate to recommend them to others
Cosmetips Ltd
Cosmetips Ltd
20:33 30 Mar 22
From start to finish a fantastic service, don't think twice about using them! Adrian and Matt went above and beyond to ensure all cameras were perfect. We encountered a few issues due to our network and they stayed until they got everything hooked up and fixed as opposed to giving up. I would recommend them to anyone looking for a 10/10 camera set up!
Myf Owen
Myf Owen
11:31 06 Dec 21
Came highly recommended and didn't fail to impress.Great advice and the work was done on time and with great attention to detail. Really impressed.
Kate Lonsdale
Kate Lonsdale
16:31 06 Sep 21
Brilliant service from start to finish! Adrian visited our premises and assessed and discussed with us what was needed. He quickly ordered the equipment and arranged for it to be delivered because we were working to a tight deadline. The fitting was booked to be completed within a few days and Matt did an amazing job, even working late to get the job completed. I would 100% recommend Adrian, Matt and the team for their advice and professional, efficient service. Thank you guys!
Tracey Woodbine
Tracey Woodbine
16:47 10 Aug 21
Highly recommended. Such a prompt, service. The guys very professional and polite. Lovely to be able to support local business.
Steven Consterdine
Steven Consterdine
17:05 03 Aug 21
This is the second time I have used Active for My CCTV needs, as always the service is above and beyond. Kept informed every step of the way, after a full consultation of my needs and what the experts think would be best, from types of Cameras to use to positioning. The Lads that did the work are amazing, got the job done whilst keeping my premises clean & tidy and always respectful to my customers. I will and will always use this company for my Business & personal CCTV needs! Massive Thanks
Tom Moore
Tom Moore
09:06 06 Jul 21
Having contacted Adrian on a Saturday morning (was surprised he answered) to discuss our CCTV requirements he responded with a visit to the bakery the following Tuesday to go over the project. I was given a quote and an installation date by the end of the week which I was happy to accept. The two engineers who turned up were smart and professional and completed the job to a very high standard. I will be using Active CCTV going forward for all our sites and yearly upgrades when needed, it was a great job by the lads by a top professional company.
Rowena Morris
Rowena Morris
10:45 11 Jun 21
We have been working with Active for many years. They are professional and always very responsive. Our system is reliable and does everything we want it too. Couldn't be more pleased
Bazildon Bond
Bazildon Bond
18:36 11 May 21
I have used Active CCTV (Adrian and Matt to me) many times and they always go that extra mile to make it happen*I have no hesitation in recommending them for anything and I'll happily sing their praises.* This is not an advertisement and I have not been paid or anything, they genuinely are really good!
Lisa G
Lisa G
12:39 23 Mar 21
We cannot recommend Active CCTV enoughPrompt service to a high standard.Really pleased with our CCTV.
Beth Jones
Beth Jones
10:50 01 Mar 21
Fantastic, reliable service. Very happy with our news CCTV system. Highly Recommended
Simon Williams
Simon Williams
18:33 08 Jan 21
So happy with this installation. Fast, efficient and tidy workmanship. Very high quality products too.Highly recommended
L Holland
L Holland
18:47 19 Nov 20
Mark Mclinden
Mark Mclinden
17:16 13 Oct 20
Just had my system fitted by Active CCTV and Surveillance, I couldn't be happier!I did a lot of research for pricing and quality of product, they came out on top by a long way.The survey was very professional, and fitting was quick, clean and fuss free. The fitters even tidied up my sky cable as it wasn't done well by Sky. And, the system is very simple and intuitive to use, which is important as I'm not tech minded.I would not hesitate to recommend them for anyone looking to get top quality CCTV at a great price.Thanks guys!
Lee Thomas
Lee Thomas
17:31 16 Sep 20
Spot on service. Quick fitting and arrived exactly when they said they would , didn’t leave a mess and did a lovely tidy job . The system is brilliant quality and easy to use , very impressed. Thank you very much guys !!
Charles Mccoubrey
Charles Mccoubrey
20:12 15 Sep 20
A fantastic service from start to finish. Adrian took the time to find out exactly what we needed and offered sensible advice to provide a system tailored to our needs and budget. Communication and the fitting of the system was flawless and they made an extra visit to go through the workings of the system when our broadband was eventually fitted. Highly recommended.
Kirsten Oddie
Kirsten Oddie
09:08 30 Aug 20
I am so incredibly pleased with our new CCTV camera system, Adrian and Matt did an amazing job! The entire customer experience from start to finish was warm, friendly and professional. Their work is of the highest quality and I highly recommend using Active CCTV & Surveillance Systems.
Chris Williams
Chris Williams
21:10 11 Apr 19
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