How To Choose The Right Commercial CCTV Installer


A CCTV system can provide surveillance and monitoring for all types of commercial buildings and provide a range of features including security surveillance, health & safety monitoring and equipment inspection to name a few. Choosing the right CCTV installer for your new commercial CCTV system is an important decision, this is why our team has constructed a blog giving you some expert tips on how to choose the right Commercial CCTV Installer to make sure the system is fitted professionally.

Why should you hire a CCTV installer?

Don’t get us wrong in an age of DIY Youtube videos you can have a go at installing your very own CCTV system, but commercial CCTV systems are more complex than residential CCTV and it’s important that your CCTV system isn’t going to let you down when you need it.

When hiring a professional CCTV installer the client has a feeling of reassurance that it is done to a high standard and that their CCTV system is 100% secure. If the CCTV system is installed by someone who has no experience with installing CCTV systems not only is it more likely there will be issues in the future but it can also leave it vulnerable to attacks from hackers and thieves. A CCTV except can also answer any queries you have about your CCTV, for example, where to position commercial CCTV cameras in your business.

Physical office

Make sure the installer you choose has a physical office location that you can visit if you should need to.

CCTV installation Certification & Accreditation

When working with any CCTV installer making sure that they are reliable and trustworthy is essential, especially when it comes to your business’ security. Certifications and accreditations can help show a company’s professionalism, reliability and standard of work.

For example, here at Active CCTV, we are a proud certified partner of Hikvision. This means we are experts in working with Hikvision products and get support from Hikvision with product training, technical information and project support.

positive Reviews

Reviews are a great way of gaining a better insight into a CCTV company’s standard of work. A review reflects the service they are providing to their customers and the CCTV systems they install. When looking at the reviews of a company you want to look at the rating, the date and also to see if the actual user who provided the review is reliable as well. A company that has built up a large review list over the years is more credible as it shows they have been established within their industry for a long time whilst providing a high-level service to their customers.

We are proud to have many testimonials and reviews from our wide range of commercial clients.

Site survey and Design specification

Before anything is installed on the premises, a CCTV company should make a site visit to look at the premises so that they can best advise on what CCTV system and CCTV cameras are best suited to the premises, whether it be bullet cameras, dome cameras, PTZ cameras or a mix of cameras.

A lot of factors are considered when a CCTV company is mapping out your premises for a CCTV install, these include the purpose of the CCTV, the installation and CCTV camera positioning. Once the survey is completed a CCTV company will take in all of the factors of the survey and start constructing a quote quote for how much a CCTV system and installation process will cost.


The cost of a CCTV system and installation comes down to several factors that include what type of equipment is being installed, the number of cameras needed, size and complexity of the installation. Some CCTV companies may charge more if they are more experienced in certain industries or have been established for a considerable time.

Insurance & Warranties

Making sure the CCTV company you are working with has valid warranties and insurance is very important.

It’s crucial that all products installed come with a warranty which safeguards your investment should anything go wrong with the equipment in the warranty period. Warranties will usually come from the manufacturer of the original product and then be backed by the CCTV company installing them.

We offer a three-year warranty on all commercial CCTV systems that we supply and install to give our clients complete peace of mind and reassurance in the products we use.

Post-sale support

Ensure that the CCTV company you choose offers post-sale support should you need help with any part of the system or if an issue occurs after the installation. We proudly support all our clients post-installation should any issues arise or if they need advice on any part of their CCTV system.

Commercial CCTV Installation Advice

If you are looking for a professional CCTV company to supply and install a commercial CCTV system then contact Active CCTV at 01492 547997 or email us at [email protected] where we will be happy to answer any of your questions and arrange a site visit.